Contact IronHearth
IronHearth is a small, independent, ad-supported site — there is no support team standing by, but a real person reads what comes in to support@ironguts.com.
A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the seasoning oil calculator, seasoning oven temp & time calculator, skillet size to servings calculator, preheat time calculator, rust removal planner, or recipe scaling calculator— and what you entered); a tool you wish existed on the site; an out-of-date fact or broken link in the blog, learn section, or the museum; or a bug in how a page looks or behaves on your device.
There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. If your question is really “is my skillet ruined?” or a specific recipe problem, a cast-iron cookware forum or the pan manufacturer’s own care guide will usually serve you faster and better than this site can: IronHearth provides general-purpose calculators and explanations, not a diagnosis of your specific pan, and it isn’t affiliated with any cookware manufacturer.
Before writing in about a tool result, it’s worth double-checking the numbers you entered — the wrong pan diameter, a mixed-up unit, or a mistyped value is the most common source of a surprising answer. If it still looks off after that, that’s exactly the kind of message worth sending.